Training
        Identifying training and development needs  
Identified department needs of Carsem, Mydin and Pfizer – customer services, engineering (six sigma), work planning, presentation skills and etc 
Conducted TNA fro Pfizer Malaysia and Singapore  
      . Coaching colleagues to raise the overall capability of the T&D HR function.  
      Coaching T&D staff on internet research, facilitation, training skills  
      Assess skills level of T&D Staff – Jean Barbazette  
        Design and delivery of training programs  
Leadership Program – 5 modules  
Communication Skills  
Facilitation Skills  
Internet Research  
       Supervisory Skills     
       Training Skills  
       Customer Service Training 
        Vendor engagement and management  
Lean Manufacturing, Carsem – Ramesh Victor, AMC  
Supply Chain, Carsem  - Victor Lai  
Customer Service Development, Carsem – Anna Yap,  KL Strategic 
Supervisory Development , Carsem– Focus Learniong  
Zenger Miller Leadership Development, Komag – Zenger Miller  
Soft Skills and 5S, Carsem –  Abdul Karim, Nextrain  
Work Planning, Pfizer – Bahari Aluan  
Experienced in design and development of Learning & Development initiatives  
Interpersonal Skills, Facilitation Skills and Leadership Skills  
Learning Management System – Inoch for Operation Training  
      Book sharing – Toyota Way, Toyota Talent, Training & Development, Lean  
                                Culture  
      Lean Culture Video  
      Toyota Talent  
      Benchmarking – Pfizer, Maxis, Digi, Komag and Motorola  
      Shared Learning Forum – FMEA, Engineering, Poka Yoke, Lean Manufacturing  
      Informal Learning -  Wikipedia, Facebook, Linkedin, Blog, Google Reader and  
                                      Twitter  
http://www.journeyofhrd.blogspot.com
http://www.slideshare.net/eastleaf
http://www.linkedin.com/in/laurenceyap
  
http://www.slideshare.net/eastleaf
http://www.linkedin.com/in/laurenceyap
Organization Development   
        Talent Management - managing talent management activity including assessment, development and, succession planning for individuals at Manager and Staff level. Enhance and build on existing regional talent management programs.  
Managing Young Manager Acceleration program – Selection of Talent at Carsem   
Implementing Pfizer Competency Model for talent development  
        Facilitating and delivering innovative interventions  
Solving Department Conflict by using appreciative inquiry at Pfizer Sales Team and Sales training Team  
Facilitated Post Mortem of a new branch openings at Mydin, Malacca  
Reducing project errors such as branch opening, Quality Award and shop floor renovation by using Mental Rehearsal  
        Change Management - understanding the practical application of change theory  
Action Learning, McKinsey 7S, Formula 4 + 2, Appreciative Inquiry, Strength based Management, Moslow Hierarchy, Performance Consulting and etc 
        Experienced in Facilitation and Coaching and Project Management  
Solving Department Conflict by using appreciative inquiry at Pfizer Sales Team and Sales training Team  
Facilitated Post Mortem of a new branch openings at Mydin, Malacca  
Reducing project errors such as branch opening, Quality Award and shop floor renovation by using Mental Rehearsal  
        Tailor as required and implement company initiatives across businesses, countries and/or region  
      Lean Manufacturing of Carsem  
        Change Management  
Analyzed Organization and Department structure of Carsem  
Team bonding to restore morale after VSS, Carsem  
Background
 7 Years in Hard Disk Meida Industry, Penang
Less than 1 year in US based Pharmaceutical Company – Pfizer at Kuala Lumpur and Singapore  
      3 years in Malaysia based semiconductor =- Carsem at Ipoh and China  
        Have experience from a well-renowned company with strong talent management practice  
Komag – Hewitt’s Asia’s Employee of choice (2003 & 2005) 
Pfizer – Best Company to work for (2005), Best Employee of Healthy Lifestyle (2007), Gloibal Most Admired Company (2005)  
Carsem – Human Resource Award (2000)  
Proposing Management Competency Model adopted from AMA Management Model 
           Strong ability of leadership Influencing  
Linkedin’s recommendations of 14 colleagues from Motorola, Agilent,  Komag, Dell, Carsem, Pfizer and etc  
        Confident and credible with the ability to operate comfortably with demanding senior management and experienced in stakeholder identification, engagement and management 
My current job requires me to deal with Group Managing Director, Vice President of Manufacturing, General Managers of two plants, Groups Managers of various Departments – strategy planning, leadership development, team bonding and organization analysis  
        Demonstrates strong commercial approach and understanding of business needs  
Formula 4 + 2 by David Ulrich  
      Profitable Growth by Ram Charan 
      Employee Engagement  
            fluent in English and IT software 
Microsoft Office – Powerpoint , Excel and Word, Internet Browsers 
      M.A Thesis is written in English.  
      Title: Social Mobility and Education of Chinese in  Malaysia  
        Strategic mindset  
     (HRD Plan and Direction)  
     Training Strategies for Mydin Organization - Retail     
   Mydin;s Customer Service Improvement  
        Goal Focused  
Aligned to business strategies – leadership training, supervisory training, team bonding, graduate engineering trainees, small team activities through QPP and etc  
        High level of self motivation  
      http://www.slideshare.net/eastleaf/hrd-dept 
Managing 80-90 staff with five divisions  
Presenter of MBA Conference  
HRD Community – HR Internet Research Skills
Taught Internet Research for HRD profession at Maxis Academy to HRD Community, 2008
Taught Internet Research for HRD profession at Maxis Academy to HRD Community, 2008
        Thinking outside of box  
Appreciative Inquiry – Team Conflict and Post Mortem  
Asset Based Thinking  
Acknowledgement Skills  
        Strong communication skills  
English, Mandarin, Cantonese and Malay  
        Personal Background  
     Visual Profile  
Linkedin 
Strenght based leadership  
Organized Malaysia HRD Best Practices Seminars 2008-2009  
      http://www.slideshare.net/eastleaf/knowledge-network-of-psmb  
     Judge of  2008 Brandon Hall Excellence in Learning Awards, US  
        Identifying training and development needs  
Identified department needs of Carsem, Mydin and Pfizer – customer services, engineering (six sigma), work planning, presentation skills and etc 
Conducted TNA fro Pfizer Malaysia and Singapore  
      . Coaching colleagues to raise the overall capability of the T&D HR function.  
      Coaching T&D staff on internet research, facilitation, training skills  
      Assess skills level of T&D Staff – Jean Barbazette  
        Design and delivery of training programs  
Leadership Program – 5 modules  
Communication Skills  
Facilitation Skills  
Internet Research  
       Supervisory Skills     
       Training Skills  
       Customer Service Training 
        Vendor engagement and management  
Lean Manufacturing, Carsem – Ramesh Victor, AMC  
Supply Chain, Carsem  - Victor Lai  
Customer Service Development, Carsem – Anna Yap,  KL Strategic 
Supervisory Development , Carsem– Focus Learniong  
Zenger Miller Leadership Development, Komag – Zenger Miller  
Soft Skills and 5S, Carsem –  Abdul Karim, Nextrain  
Work Planning, Pfizer – Bahari Aluan  
Experienced in design and development of Learning & Development initiatives  
Interpersonal Skills, Facilitation Skills and Leadership Skills  
Learning Management System – Inoch for Operation Training  
      Book sharing – Toyota Way, Toyota Talent, Training & Development, Lean  
                                Culture  
      Lean Culture Video  
      Toyota Talent  
      Benchmarking – Pfizer, Maxis, Digi, Komag and Motorola  
      Shared Learning Forum – FMEA, Engineering, Poka Yoke, Lean Manufacturing  
      Informal Learning -  Wikipedia, Facebook, Linkedin, Blog, Google Reader and  
                                      Twitter  
http://www.journeyofhrd.blogspot.com
http://www.slideshare.net/eastleaf
http://www.linkedin.com/in/laurenceyap
  
http://www.slideshare.net/eastleaf
http://www.linkedin.com/in/laurenceyap
Organization Development   
        Talent Management - managing talent management activity including assessment, development and, succession planning for individuals at Manager and Staff level. Enhance and build on existing regional talent management programs.  
Managing Young Manager Acceleration program – Selection of Talent at Carsem   
Implementing Pfizer Competency Model for talent development  
        Facilitating and delivering innovative interventions  
Solving Department Conflict by using appreciative inquiry at Pfizer Sales Team and Sales training Team  
Facilitated Post Mortem of a new branch openings at Mydin, Malacca  
Reducing project errors such as branch opening, Quality Award and shop floor renovation by using Mental Rehearsal  
        Change Management - understanding the practical application of change theory  
Action Learning, McKinsey 7S, Formula 4 + 2, Appreciative Inquiry, Strength based Management, Moslow Hierarchy, Performance Consulting and etc 
        Experienced in Facilitation and Coaching and Project Management  
Solving Department Conflict by using appreciative inquiry at Pfizer Sales Team and Sales training Team  
Facilitated Post Mortem of a new branch openings at Mydin, Malacca  
Reducing project errors such as branch opening, Quality Award and shop floor renovation by using Mental Rehearsal  
        Tailor as required and implement company initiatives across businesses, countries and/or region  
      Lean Manufacturing of Carsem  
        Change Management  
Analyzed Organization and Department structure of Carsem  
Team bonding to restore morale after VSS, Carsem  
Background
 7 Years in Hard Disk Meida Industry, Penang
Less than 1 year in US based Pharmaceutical Company – Pfizer at Kuala Lumpur and Singapore  
      3 years in Malaysia based semiconductor =- Carsem at Ipoh and China  
        Have experience from a well-renowned company with strong talent management practice  
Komag – Hewitt’s Asia’s Employee of choice (2003 & 2005) 
Pfizer – Best Company to work for (2005), Best Employee of Healthy Lifestyle (2007), Gloibal Most Admired Company (2005)  
Carsem – Human Resource Award (2000)  
Proposing Management Competency Model adopted from AMA Management Model 
           Strong ability of leadership Influencing  
Linkedin’s recommendations of 14 colleagues from Motorola, Agilent,  Komag, Dell, Carsem, Pfizer and etc  
        Confident and credible with the ability to operate comfortably with demanding senior management and experienced in stakeholder identification, engagement and management 
My current job requires me to deal with Group Managing Director, Vice President of Manufacturing, General Managers of two plants, Groups Managers of various Departments – strategy planning, leadership development, team bonding and organization analysis  
        Demonstrates strong commercial approach and understanding of business needs  
Formula 4 + 2 by David Ulrich  
      Profitable Growth by Ram Charan 
      Employee Engagement  
            fluent in English and IT software 
Microsoft Office – Powerpoint , Excel and Word, Internet Browsers 
      M.A Thesis is written in English.  
      Title: Social Mobility and Education of Chinese in  Malaysia  
        Strategic mindset  
     (HRD Plan and Direction)  
     Training Strategies for Mydin Organization - Retail     
   Mydin;s Customer Service Improvement  
        Goal Focused  
Aligned to business strategies – leadership training, supervisory training, team bonding, graduate engineering trainees, small team activities through QPP and etc  
        High level of self motivation  
      http://www.slideshare.net/eastleaf/hrd-dept 
Managing 80-90 staff with five divisions  
Presenter of MBA Conference  
HRD Community – HR Internet Research Skills
Taught Internet Research for HRD profession at Maxis Academy to HRD Community, 2008
Taught Internet Research for HRD profession at Maxis Academy to HRD Community, 2008
        Thinking outside of box  
Appreciative Inquiry – Team Conflict and Post Mortem  
Asset Based Thinking  
Acknowledgement Skills  
        Strong communication skills  
English, Mandarin, Cantonese and Malay  
        Personal Background  
     Visual Profile  
Linkedin 
Strenght based leadership  
Organized Malaysia HRD Best Practices Seminars 2008-2009  
      http://www.slideshare.net/eastleaf/knowledge-network-of-psmb  
     Judge of  2008 Brandon Hall Excellence in Learning Awards, US  
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